PLEASE READ THE FOLLOWING CAREFULLY:Terms of Use
Welcome to Motocross World Ltd Terms of Use. These Terms of Use should be read carefully upon visiting Motocross World Online and using the Site.
Motocross World, Motocross World Online and MXW Racing are the trading names of Motocross World Ltd, a company registered in England (No. 3059674), whose registered office is at 19 Arches Business Centre, Mill Road, Rugby, Warwickshire, CV21 1QW, United Kingdom.
Our VAT number is GB 581 3446 37.
The following terms and conditions apply to all transactions on Motocross World Online. The use of this site and any order placements indicates your acceptance of these terms and conditions. If you do not agree to be bound by these terms and conditions, please do not use this site.
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Acceptance of terms
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
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Description of Goods It is not practical to publish comprehensive and detailed specifications of all products we sell via the website. If you require further information, full and detailed specifications are usually available from the particular manufacturer's brochures or their websites.
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Accuracy of Product InformationAll product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. The intention of Motocross World Online is that all information on the website should be as accurate and up to date as possible. However we cannot guarantee the reliability or the accuracy of the information contained within our pages.
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Submission of Content (Product Reviews) A rating system is in operation on our Website, the opinions rendered by the reviews are expressed for the benefit of sharing product information and not intended to generate sales patterns for any specific supplier company. The review facility has been created to help riders learn from each other's experience.
All reviews submitted are checked prior to posting, Motocross World Online reserves the right to edit or delete inappropriate reviews. If a review is refused for what ever reason Motocross World Online is under no obligation to notify the individual who posted the review. When you submit a review to our website, unless we indicate otherwise, you grant Motocross World Online a nonexclusive, royalty-free right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Motocross World Online the right to use the name that you submit in connection with such content, if you choose to include such information.
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Contract Creation
The following steps are required to create the contract between you and us:
You place the order for your products on the Motocross World Online website by pressing the "Proceed to Secure Checkout" button at the end of the checkout process.
We will send to you an automated order confirmation email detailing the products you have ordered. Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the product(s) ordered.
Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock.
- Our inability to obtain authorization for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
- Insufficient details have been given in order to process the order, such as confirmed billing address.
The contracts will be concluded in English.
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Typographical Errors
In the event a
product is listed at an incorrect price due to typographical error or
error in pricing information from our suppliers, taxes or duty changes,
we shall have the right to refuse or cancel any orders listed at the
incorrect price whether or not the order has been confirmed but before the goods have been dispatched. If your
credit card has already been charged and we subsequently cancel your
order, we will immediately issue a credit to your credit card account
to the value of the incorrect price (including delivery charges).
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Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed but before the goods have been dispatched. You will be informed of any price change before dispatch and have the option to cancel. All prices on our website are shown exclusive of VAT (for export orders) and inclusive of VAT but all are exclusive of delivery charges which will be payable as indicated at the time of placing your order.
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Payment Methods
On the order you must provide us with your exact billing address, telephone number and email address - the postal address must be the same as your credit card bank has on file for you. Please ensure the email address you use is valid as we need this address to confirm the order process to you, most of our correspondences will be via the email address you give so please ensure its correct. Incorrect information will cause a delay in processing your order.
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Privacy Policy
At Motocross World Online we take privacy very seriously. Throughout the data collection process, all necessary steps are taken to ensure that data is used only according to the purposes that we have clearly stated.
Data collected within this site may be used for two purposes. First, for the purpose of providing the service requested by you, e.g. sending out goods that you have ordered. Second, for the purpose of marketing by Motocross World Online. This implies that we may from time to time send you information about us and our events.
Under the Data Protection Act, all data subjects have the right to 'opt out' of direct marketing campaigns. When you provide us with your name and address, you can check the box at the bottom of the form in order to opt out of such campaigns. Data submitted to us will then not be used for any kind of direct marketing or mailshots.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
We also monitor this site's access log information and the connection address from the Internet address you are connecting from is automatically included within that. Motocross World Online does not share this data with third parties. Our site also uses cookies - a piece of information that is stored on your computer's hard drive by your web browser. When you return to our website, our computer server will automatically recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can change the settings of your browser to stop automatic acceptance. If you do choose not to receive cookies, you may still use most of the features on our website. (Our shopping basket requires cookies in order to add items to it).
We may also carry out other monitoring to assess the popularity of different parts of the site and to improve navigation of the site, but such information will not be merged with your personal details.
Credit Card Security and Registration, we use a secure server that implements 128 bit encryption to prevent any unauthorised person from gaining access to your credit card information whilst it is on this website or being transmitted across the internet. Payment is through Protx, the Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information. We ourselves do not receive or keep any credit card details of our customers.
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Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.
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Delivery Charges
Delivery charges are applicable to all orders, prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout. Delivery charges vary depending on the type of products and service you require, the various methods are presented to you at the checkout.
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Delivery Times
Delivery times are normally indicated on the product information page. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of goods are approximate only. If we, or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
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Risk
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods (i.e. external damage to the box/parcel) must be noted on the delivery consignment note at the time of delivery.
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Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.
Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.
Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 7 days from the expected delivery date.
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Product Guarantees
Most of the products supplied are covered by the terms and conditions of the Manufacturer's Guarantee. This guarantee will most likely exclude faults caused by accident, neglect, and misuse. Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens' Advice Bureau.
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Returned Goods - Refunds
Motocross World Online operates in accordance with the EU Distance Selling Directive. Should you wish to cancel your purchase, you can cancel before the goods are dispatched until 7 working days from the day after delivery, you must inform us in writing i.e. by email, post or fax, that you wish to cancel your order. We are obliged to refund your payment in full within 30 days of your cancellation. Should you cancel your purchase within this 7 day period we will refund your payment in full including delivery costs. It is your responsibility to return purchases in pristine condition in its original box and packaging. You will be wholly responsible for the cost of return delivery and safe return of the goods. Goods received back incomplete or in a damaged or used condition will be returned to you. If you do not return goods within 7 working days after you have informed us that you wish to cancel your order, we reserve the right to arrange collection of the item from you and to charge you for such collection.
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Restocking Charge
A 15% restocking charge will be made to any order cancelled due to customer error after the cancellation period.
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Links to Other Sites
Motocross World Online may contain links to other web sites, including links to manufacturers or associates web sites. Motocross World Online has no control over, and accepts no liability, obligation, or responsibility for, the contents or performance of other websites. Any such links do not necessarily constitute an endorsement of or any representation regarding the linked website, its content, its owner, its performance, or its owner's products or services.
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Ownership of rights
All rights, including copyright, intellectual property, text, graphics, logo's, icons and images in this website are owned by or licensed to Motocross World Online. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Motocross World Online. You may not modify, distribute or re-post anything on this website for any purpose.
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Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.
The Conditions shall be governed by and construed in accordance with the laws of England. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.
To comply with applicable laws and lawful government requests, we reserve the right to access and disclose individually identifiable information to operate our systems properly or to protect our customers and ourselves. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website or our services.
Motocross World Online reserves the right to change these terms and conditions at any time without prior notice to you.
These terms and conditions do not affect your legal rights.
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